Refund Policy – Examghar.in
1. Introduction
At Examghar.in, we strive to provide high-quality digital educational resources, including eBooks, study notes, test series, and previous year question papers (PYQs). Since all our products are digital, we follow a strict no refund policy. Please read this policy carefully before making a purchase.
2. No Refund Policy
- Once a digital product is purchased and delivered, it cannot be refunded or exchanged under any circumstances.
- Customers are advised to review product descriptions, samples (if available), and other details before purchasing.
3. Exceptions (Special Cases)
Refunds may be considered only under the following exceptional circumstances:
- If a customer is charged twice for the same product due to a technical issue.
- If the purchased digital product is not delivered due to a system failure, and our support team is unable to resolve the issue within 48 hours.
- If the downloaded file is corrupted and a working version is not provided within a reasonable timeframe.
In such cases, customers must contact our support team at help@examghar.in within 48 hours of purchase with proof of payment.
4. Duplicate Payments
If a customer is charged multiple times for the same product, they must immediately contact us at help@examghar.in with the transaction details. After verification, we will process the refund for duplicate charges within 5-7 business days.
5. Issues with Digital Downloads
- If you face any technical issues in downloading or accessing the purchased content, please contact our support team.
- We will provide assistance and ensure you receive a working copy of the purchased product.
6. Contact Us
If you have any questions regarding our Refund Policy, feel free to reach out to us at help@examghar.in. Our support team will be happy to assist you.
By purchasing from Examghar.in, you acknowledge that you have read, understood, and agreed to this Refund Policy.